How do I start scoring my trip?

DriveMark detects your trip automatically.

Do I need to keep the app opened for it to work?

No. You don’t have to open the app every time you drive, it runs automatically. If you are using an Android mobile phone, it is recommended to keep DriveMark running as the top three app.

Does DriveMark track my location all the time?

DriveMark only runs when you are driving. This is enabled by the device GPS tracking.

How do I start scoring my trip?

DriveMark automatically identify your movement if you are driving, and begin scoring automatically.

How do I stop DriveMark from scoring my trips?

A ‘Scoring’’ toggle is available on the app dashboard to temporarily pause DriveMark.

Where should I go if I need help with my DriveMark app and/or account?

You are able to send enquiries or support tickets through the app menu in the Help section, by clicking the ‘?’ button. Feedback button is also available at the bottom of every trip.

What is the minimum requirement for DriveMark?

DriveMark functions best with the latest device software update.

Does DriveMark uses heavy Internet quota?

No. The app only uses data to upload driving records to the server.

Will DriveMark drain my battery?

DriveMark only access the GPS when it detects you are driving and idles when it no longer detects driving.

How do I delete certain trips?

Currently the app records all trips.

How do I temporarily pause DriveMark for recording when I am a passenger?

A ‘Scoring’’ toggle is available on the app dashboard to temporarily pause DriveMark.

Does DriveMark works in low power mode?

DriveMark does not work while on low power or any battery optimization mode for Android. For iOS however, DriveMark will continue to work.