For every Malaysian vehicle owner, they must make sure that their vehicle is covered under an insurance company. It is known as Motor Comprehensive Insurance, which protects your vehicle against liabilities to other parties for death or bodily injuries, damages to other parties’ properties, accidental or fire damages to your car, and theft of your car.

This type of protection also provides road assistance services such as:

  • 🛠️ Breakdown Assistance
  • 🧰 Battery Delivery Service
  • 🚚 Towing Assistance
  • 🤝 Alternative Travel Assistance
  • 🚑 Emergency Evacuation Assistance

You are encouraged to check with your insurance company on what road assistance services do they offer . Road assistance services offered by every insurance company may differ from one another.

Emergency Hotline of Malaysian Insurance Companies ☎️

This is a list of emergency hotline contact numbers of all the insurance company in Malaysia. These contact numbers are specifically meant for road assistance services.

Insurance CompanyEmergency Hotline
AIA General Berhad1800-88-8733
AIG Malaysia Insurance Berhad1800 88 8811
AXA Affin General Insurance Berhad1800-88-1033
Allianz General Insurance Company (Malaysia) Berhad1800-22-5542
AmGeneral Insurance Berhad1300-80-3030
Berjaya Sompo Insurance Berhad1800-889-933
Chubb Insurance Malaysia Berhad1300-88-0128
Etiqa General Insurance Berhad1800-88-6491
Great Eastern General Insurance (Malaysia) Berhad1300-1300 88
Liberty Insurance Berhad1800-88-5005
Lonpac Insurance Berhad1300-88-1138
MPI Generali Insurans Berhad1800-22-2262
MSIG Insurance (Malaysia) Bhd1300-880-833
Pacific & Orient Insurance Co. Berhad1800-88-2121
Pacific Insurance Berhad1800-88-4488
Progressive Insurance Berhad1300-881-238
QBE Insurance (Malaysia) Berhad1300-88-4847
RHB Insurance Berhad03-9206 8118
Tokio Marine Insurance (Malaysia) Berhad1800-88-0812
Tune Insurance Malaysia Berhad1800-88-5753
Zurich General Insurance Malaysia Berhad1300-88-6222

 

Safe driving app

Safe driving app
🚘 DriveMark automatically detect potential car crashes and notify emergency contact. The emergency contact will receive instant accident alert, including the location of the potential accident. DriveMark app is free on Google Play and Apple AppStore. 👉🏻 Click to install DriveMark app

Be careful of road scammers! 🙅

If you find yourself stranded on the side of the road with your car, please contact your insurance company immediately for assistance.
There is a chance that a random tow truck will suddenly appear and offer their services. Do not accept their offer as you could potentially end up having to pay more than you actually should.

These tow truck scams are sadly a common occurrence on Malaysian roads. They would go as far as holding your car against your will until you pay a ridiculous fee. Click here to read more about these road scams and tips on how to avoid them.

What should I do after a car accident? 💥

The first thing that every driver should after a car accident is to stay calm and avoid engaging in an argument with other driver(s) involved. Next is to document the accident as it could help support evidence to how the accident occurred. You should also make sure to exchange details with the other driver(s).

If there are witnesses of the accident that you are involved, you should consider getting their details as well. Afterwards, you and the other driver should head down to the nearest police station to lodge a police report. Lastly, you should contact your insurance company to notify them of the accident and consult them on what you should do next.

If you don’t know which number to call, feel free to refer to our list of emergency hotline contact numbers of Malaysian insurers as above. We also have a dedicated post filled with important details on what you should do after an accident. Click here to read more about 7 important car accident tips that you should know.

If you think these tips are helpful, we hope you could share this article with you family & friends. It might just help them their time of need. 🤗💖

 

 

DriveMark app for safe driving

DriveMark app for safe driving
🚘 DriveMark automatically detect potential car crashes and notify emergency contact. The emergency contact will receive instant accident alert, including the location of the potential accident. DriveMark app is free on Google Play and Apple AppStore. 👉🏻 Click to install DriveMark app

 

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